For any questions you might have please email us at
Shipping
|
Destination
|
Shipping Options
|
Orders Under the Free Shipping Amount
|
Free Shipping
|
| CANADA |
Standard (est. 3-8 business days) |
$14.99 CAD
|
Orders Over $60 CAD
|
| UNITED STATES |
Standard (est. 3-9 business days) |
$10.99 USD |
Orders Over $60 USD |
| INTERNATIONAL |
Standard (est. 6-12 business days or 20-60 business days) |
Rates start at $15.00 CAD and depend on the weight of the item(s) |
Orders Over $109 CAD or approx. $80 USD (est. 6-12 business days - no tracking included) |
- Please double-check and make sure that all information is correct and complete before submitting your order. Information includes address, zip/postal code, phone number, billing & shipping address. Kenage Beauty is not responsible for any errors and additional costs may be incurred for incorrect information submitted on orders.
- Shipping delivery times do not include order processing times. Ordering processing times are 1-3 business days. Shipping delivery times are estimates and may be subject to change due to but are not limited to holidays, unforeseen events, high volume shipments, weather conditions, traffic, new safety protocols due to COVID-19, etc.
- Canadian orders are subject to domestic sales tax in order to comply with federal, state, and local laws.
- Kenage Beauty is not responsible for any fees charged at delivery such as customs duties, fees, taxes, and brokerage fees. It is the customers’ responsibility to conduct research about custom regulations for their country.
- For CAD & USD orders: For the most up-to-date delivery time, please refer to your purchase email, which will include a tracking number for your order. Please check your spam email or contact us at orders@kenagebeauty.com
- Kenage Beauty is not responsible for packages that are damaged, lost, stolen, unclaimed, refused, or undeliverable.
Returns
Kenage Beauty has a no returns and exchanges policy. All items on our website are final sale.
Damages & Issues
Please inspect your order upon arrival and contact us immediately at orders@kenagebeauty.com if the item(s) is defective, damaged or if you receive the wrong item(s). We will evaluate the issue and make any necessary corrections.
Kenage Beauty reserves the right to change and update the Shipping + Returns page without notice.